Imprint & legal notice
Information provided in line with EU e-commerce disclosure requirements.
Service operator
VoltVillage — peer-to-peer micro-grid energy marketplace
Operated by Sabine van der Zwan
Website: voltvillages.com
Contact
Email: sabine@voltvillages.com
For account, trade or payout questions, please use the support page first — it is the fastest route to a reply.
Responsible for content
Sabine van der Zwan, contactable at the email address above.
Company registration
VoltVillage is being registered as a business entity. Chamber of Commerce (KVK) and VAT numbers will be published here as soon as registration is complete. Until then the service operates in test mode and no live payments are processed.
Payments
Card payments, wallet top-ups and memberships are processed by Stripe. VoltVillage does not store card details. Payouts to sellers are made to the bank account registered in the account settings.
Nature of the service
VoltVillage is a marketplace and settlement platform. It is not an electricity supplier and does not operate a distribution network. Physical delivery of electricity remains subject to your grid operator and supply contract; trades on VoltVillage settle the financial value of the energy exchanged.
EU online dispute resolution
The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. We are willing to resolve disputes directly and ask you to contact us first.
Liability for links
Our pages may contain links to external sites. We have no influence over their content and accept no liability for it; responsibility rests with the respective operator.